![]() We will not be responsible if your piece is damaged in transit due to poor packaging. Please ensure the shipment requires a signature on delivery and that your jewelry is carefully packed and padded. ![]() When creating your shipping label, please address and send your repair to: are responsible for import fees and customs charges in addition to shipping and repair cost ![]() Sizing fees varies depending how many sizes your piece is increasing or decreasing. Our team will evaluate your piece and stay in touch with any associated repair costs.Ĭlients are responsible for all shipping charges (to and from our office). If your piece needs a repair, please fill out this form. ** Please note that any work performed on our pieces by other jewelers will void this warranty (including sizing or repairs). Replacement of stones larger than 0.11ctsĭamaged jewelry due to improper care/normal wear and tear including but not limited to: dents, bent rings, chipped stones, and scratches. Though there is no requirement to have your ring inspected every 6 months much like other jewelers, we highly recommend that you clean and inspect your jewelry regularly.Ĭomplimentary lifetime inspections which includes checking and tightening of loose stones and assessment of prongs.Ģ year complimentary side stone diamond replacement for diamonds weighing 0.10ct s or less.Īfter 2 years of receiving your Brilliance in Diamonds piece, any repair or replacement will be at the expense of the client. Ĭomplimentary lifetime professional cleaning. With your purchase of an engagement ring or wedding band, we offer complimentary lifetime warranty of your piece.
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